LadyCare Helpline: 01179 710 710

Cookie policy

This cookie statement was last updated on 19th November 2019 and applies to citizens of the European Economic Area.

1. Introduction

Our website, https://www.ladycare-uk.com (hereinafter: “the website”) uses cookies and other related technologies (for convenience all technologies are referred to as “cookies”). Cookies are also placed by third parties we have engaged. In the document below we inform you about the use of cookies on our website.

2. What are cookies

A cookie is a small simple file that is sent along with pages of this website and stored by your browser on the hard drive of your computer or another device. The information stored therein may be returned to our servers or to the servers of the relevant third parties during a subsequent visit.

3. What are scripts?

A script is a piece of programme code that is used to make our website function properly and interactively. This code is executed on our server or on your device.

4. What is a web beacon?

A web beacon (or a pixel tag) is a small, invisible piece of text or image on a website that is used to monitor traffic on a website. In order to do this, various data about you is stored using web beacons.

5. Cookies

5.1 Technical or functional cookies

Some cookies ensure that certain parts of the website work properly and that your user preferences remain known. By placing functional cookies, we make it easier for you to visit our website. This way, you do not need to repeatedly enter the same information when visiting our website and, for example, the items remain in your shopping basket until you have paid. We may place these cookies without your consent.

5.2 Analytical cookies

We use analytical cookies to optimise the website experience for our users. With these analytical cookies we get insights in the usage of our website. We ask your permission to place analytical cookies.

5.3 Advertising cookies

We do not use any advertising cookies on this website.

5.4 Social media buttons

On our website we have included buttons for Facebook, Twitter, LinkedIn and Instagram to promote webpages (e.g. “like”, “pin”) or share (e.g. “tweet”) on social networks like Facebook, Twitter, LinkedIn and Instagram. These buttons work using pieces of code coming from Facebook, Twitter, LinkedIn and Instagram themselves. This code places cookies. These social media buttons also can store and process certain information, so a personalized advertisement can be shown to you.

Please read the privacy statement of these social networks (which can change regularly) to read what they do with your (personal) data which they process using these cookies. The data that is retrieved is anonymized as much as possible. Facebook, Twitter, LinkedIn and Instagram are located in the United States.

6. Placed cookies

Miscellaneous

Name Retention Function
Purpose pending investigation
PHPSESSID
tk_tc
autoptimize_feed
_wordpress_
__cfduid
wc_cart_hash_xxxxxx
metrics_token
X-LI-IDC
tcb_google_fonts
cmplz_all 365 days
_ga
wp-donottrack_feed
__paypal_storage__
_fbp
wp-settings-3
wp-settings-time-3
complianz_consent_status 365 days
complianz_policy_id 365 days
tk_or
tk_r3d
tk_lr
__utma
__utmc
__utmz
__utmv
__utmt
__utmb
wordpress_test_cookie
tk_ai
woocommerce_items_in_cart
woocommerce_cart_hash
wordpress_sec_cf6c1af573739f2782c332a4d54813e4
wordpress_logged_in_cf6c1af573739f2782c332a4d54813e4
wp_woocommerce_session_cf6c1af573739f2782c332a4d54813e4
algoliasearch-client-js
wc_cart_hash_92d76571f10060bb8bd4b7785bcbf727
wc_fragments_92d76571f10060bb8bd4b7785bcbf727
wc_cart_created
wp-api-schema-modelhttp://ladycare-uk.com/wp-json/wp/v2/
wpstg_hide_feedback
wp-settings-time-1
wp-settings-1
WP_DATA_USER_1
WP_DATA_USER_3
tk_qs
__distillery
signals_csmm_menu
wp-settings-5
wp-settings-time-5
wpe-auth
wordpress_sec_6f5d0d6a6c21298aa7f4920a16a8e583
wordpress_logged_in_6f5d0d6a6c21298aa7f4920a16a8e583
wistia
WP_DATA_USER_5
wp-api-schema-modelhttps://www.ladycare-uk.com/wp-json/wp/v2/
wp-settings-4
wp-settings-time-4
wp-settings-time-7
wordpress_cf6c1af573739f2782c332a4d54813e4_xframe
Sharing

This data is not shared with third parties.

7. Your rights with respect to personal data

You have the following rights with respect to your personal data:

  • You have the right to know why your personal data is needed, what will happen to it, and how long it will be retained for.
  • Right of access: You have the right to access your personal data that is known to us.
  • Right to rectification: you have the right to supplement, correct, have deleted or blocked your personal data whenever you wish.
  • If you give us your consent to process your data, you have the right to revoke that consent and to have your personal data deleted.
  • Right to transfer your data: you have the right to request all your personal data from the controller and transfer it in its entirety to another controller.
  • Right to object: you may object to the processing of your data. We comply with this, unless there are justified grounds for processing.

To exercise these rights, please contact us. Please refer to the contact details at the bottom of this cookie statement. If you have a complaint about how we handle your data, we would like to hear from you, but you also have the right to submit a complaint to the supervisory authority (the Data Protection Authority).

8. Enabling/disabling and deleting cookies

You can use your internet browser to automatically or manually delete cookies. You can also specify that certain cookies may not be placed. Another option is to change the settings of your internet browser so that you receive a message each time a cookie is placed. For more information about these options, please refer to the instructions in the Help section of your browser.

Please note that our website may not work properly if all cookies are disabled. If you do delete the cookies in your browser, they will be placed again after your consent when you visit our websites again.

9. Contact details

For questions and/or comments about our cookie policy and this statement, please contact us by using the following contact details:

LadyCare Menopause Ltd
24 Emery Road
Bristol
BS4 5PF
United Kingdom
Website: https://www.ladycare-uk.com
Email: accounts@ladycare-uk.com
Phone number: 01179710710